Reports to: Vice President for Business Affairs

Compensation:
This position will be effective July 1, 2026, with an annual salary of $45,000 plus benefits.

Duties: The Financial Aid & Student Accounts Coordinator is responsible for the day-to-day administration of student financial services, including but not limited to:

• Serve as the primary point of contact for students regarding financial aid, tuition billing, payments, and account balances, providing clear and timely customer service.
• Administer and process federal, state, and institutional financial aid programs, including FAFSA assistance, verification, packaging, and award adjustments in compliance with applicable regulations.
• Maintain accurate student financial aid and account records within the student information system, ensuring data integrity and proper documentation.
• Process tuition charges, payments, refunds, and credit balances, coordinating with the business office and controller to ensure timely and accurate posting.
• Assist students with entrance counseling and loan requirements, including communication of responsibilities and deadlines.
• Monitor student account balances, assist with payment plans where applicable, and communicate proactively regarding overdue balances or required actions.
• Ensure compliance with FERPA, Title IV, and other applicable federal and state regulations, supporting audits, reviews, and accreditation reporting as needed.
• Coordinate financial information with Admissions, Registrar, and Business Office staff to ensure accurate enrollment, billing, and aid disbursement.
• Prepare routine reports and reconciliations related to financial aid awards, student accounts, and deposits for review by the Controller or designated supervisor.
• Provide general administrative support to student financial services operations, including correspondence, document tracking, and assistance with special projects as assigned.
• Other administrative tasks as assigned

Preparation and Knowledge

• Associate or bachelor’s degree in a related field (recommended).
• Proficiency in Microsoft Word, Excel, donor database, and management experience.
• Strong verbal and written communication skills, interpersonal skills.
• Ability to present information concisely and effectively, both verbally and in writing, with attention to detail.
• Clarity and accuracy in communication.